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Resilience Housing Coordinator
23/hr
Enfield
Start date: ASAP
Full Time: Mon - Fri 36/hrs a week
Hatched Recruitment is looking for a Resilience Housing Coordinator in the Enfield area. We are looking for female Only as Solely domestic abuse cases being handled. 3 - 6 months contract.
Purpose of the Role:
The Homeless Casework Service was established to help applicants who are homeless or living in temporary accommodation to move into suitable and sustainable housing. The Resilience team works collaboratively with partners to move households into suitable housing and improve housing sustainment.
The main responsibilities:
* To provide excellent customer service to homeless applicants and key partners.
* To provide specialist homelessness casework to survivors of domestic abuse, ensuring that all aspects of casework are carried out in accordance with legislation, strategies, policies and initiatives set out at the national, regional and local level - through effective and regular case work supervision, advice, guidance and support.
Accountabilities
1. To ensure our duties under the Homelessness Reduction Act are met, delivering a proactive person centred, outcome focused and end to end case management approach.
2. To undertake comprehensive assessments that lead to focused and co-produced Personal Housing Plans (PHP) for each applicant.
3. To assess applicants under the prevention and relief duties, issue S.184 final decision letters, ensuring effective communication and management of expectations with customers.
Key Relationships:
* Housing Advisory Service
* Allocations Team
* Community Safety Unit - Anti social behaviour, gang issues
* Children's Services - safeguarding issues, no recourse to public funds referrals and assessments
* Adult Social Care - learning difficulties, mental health, physical disabilities, older people
