Quality Governance Manager

We are delighted to be working with RFL Property Services to find a contract Quality Governance Manager to support work at Chase Farm hospital and Finchley Community Diagnostic Centre (CDC.)

This role would require 5-days a week on site, 4 days at Chase Farm and 1 day at Finchley CDC.

Job Summary:

The post holder will be responsible for:

• Supporting the Head of Quality Governance in developing, implementing and monitoring an effective and reliable system of working to ensure robust divisional governance which is in line with national best practice.
• Ensuring quality governance (clinical incidents, patient complains, clinical risks management) for all staff.
• Managing the divisional governance staff in dealing with all activities relating to patient safety, risk, compliance and audit and act as the lead and central point of contact for divisional governance activities
• Acting as a leader who horizon scans to ensure the divisional governance activities remain in line with Trust standards and expectations.
• Support and develop a culture of informed questioning, challenge, trend analysis and information triangulation to ensure lessons are learned and the division changes practice in a way which has a positive effect on patients, outcomes, patient experiences and supports the trust ambition to reach zero avoidable harm incidents.

The post holder will work closely with the quality governance, operational and corporate management teams, and staff at all levels of the organisation.

Daily routine:

1. Administrative and Routine Tasks

Scheduling ad hoc meetings (MDT reviews / AAR meetings / LIAMs)

Gathering papers and organising documents for these meetings

Handling comms 

2. Data Management and Reporting [integration and innovation]

Data entry and analysis – compiling DQSB reports

3. QI / Project Management Support

Supporting by tracking deadlines, coordinating with other business units / services, ensuring tasks are followed-up in a timely manner, getting a grip on PSERP safety events.

4. Insight gathering

Looking into trends, analysis, and patient / staff feedback

Introduce feedback from meetings

5. Co-ordination of training sessions - programme of training

Help coordinate training sessions, track staff participation, and gather feedback on effectiveness. 

Qualifications / skill set

- Previous experience working for the NHS, in a nursing or clinical role desirable

- Proven track record of setting up systems and procedures for effective quality governance

- Excellent at building trust and relationships with stakeholders to ensure effective delivery

- Outstanding IT and organisational skills

- Effective written and verbal communication

This is an immediate requirement, outside IR35.