Property Professional

Housing Resolution Officer

Enfield

Contract

£17.54 per hour

Our client is looking for an experienced Housing Resolution Officer.

Housing Resolution Officers answering queries on the phone related to Council wide enquiries. We are an inbound Customer Service call centre dealing with all types of enquiries from members of the public. 

It is a very fast paced office, so we expect our staff to promote a positive attitude. Experience dealing working in a call centre. The ability to work to performance and quality standards always delivering excellent customer service.

Candidates will have strong customer service skills and experience in working with Housing Repairs. Knowledge of Northgate Housing system is preferred but not essential . Candidate will have used a housing system.

Flexible working from home and office on a rota basis. Candidates will attend a 2 week training course both classroom and shadowing in the office and home.

For this post we are looking for 2 candidates. 35 hours per week.   3 days a week working from home, 2 days in the office after training is completed.

PLEASE ONLY apply if you have the necessary skills, experience and expertise. 

The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities.  Colbern Limited along with our clients are an equal opportunities employer.