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Job Summary:
The post holder will be responsible for:
- Supporting the Head of Quality Governance in developing, implementing and monitoring an effective and reliable system of working to ensure robust divisional governance which is in line with national best practice.
- Managing the divisional governance staff in dealing with all activities relating to patient safety, risk, compliance and audit and act as the lead and central point of contact for divisional governance activities
- Acting as a leader who horizon scans to ensure the divisional governance activities remain in line with Trust standards and expectations.
- Support and develop a culture of informed questioning, challenge, trend analysis and information triangulation to ensure lessons are learned and the division changes practice in a way which has a positive effect on patients, outcomes, patient experiences and supports the trust ambition to reach zero avoidable harm incidents.
The post holder will work closely with the quality governance, operational and corporate management teams, and staff at all levels of the organisation.
Daily routine:
1. Administrative and Routine Tasks
Scheduling ad hoc meetings (MDT reviews / AAR meetings / LIAMs)
Gathering papers and organising documents for these meetings
Handling comms
2. Data Management and Reporting [integration and innovation]
Data entry and analysis compiling DQSB reports
3. QI / Project Management Support
Supporting by tracking deadlines, coordinating with other business units / services, ensuring tasks are followed-up in a timely manner, getting a grip on PSERP safety events.
4. Insight gathering
Looking into trends, analysis, and patient / staff feedback
Introduce feedback from meetings
5. Co-ordination of training sessions - programme of training
Help coordinate training sessions, track staff participation, and gather feedback on effectiveness.
Qualifications / skill set
- Previous experience working for the NHS
- Proven track record of setting up systems and procedures for effective quality governance
- Excellent at building trust and relationships with stakeholders to ensure effective delivery
- Outstanding IT and organisational skills
- Effective written and verbal communication
This is an immediate requirement, outside IR35.
