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Armstrong Knight is delighted to be recruiting for our client, a global manufacturing business dedicated to excellence and innovation in their field. They are seeking a proactive and detail-oriented Credit Control Specialist to oversee the credit control process and ensure timely payment collections.
Position Overview:
The ideal candidate will possess excellent communication skills, strong attention to detail, and a customer-focused approach to building relationships. As a Credit Control Specialist, you will play a key role in maintaining the financial health of the organisation.
Key Responsibilities:
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Credit Control Management:Proactively monitor and manage the credit control process to ensure timely collections.
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Order Release Management:Review and release orders from UTT’s four daily on-hold lists, ensuring that only customers with valid credit ratings receive their orders.
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Aged Debt Reporting:Generate and analyse the weekly aged debt report, resolving disputes promptly and efficiently.
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Customer Communication:Chase late payments via email or phone, fostering strong relationships with customers through positive communication and proactive credit control practices.
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Ledger Query Resolution:Resolve all ledger queries in a timely manner to maintain accurate records.
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New Customer Onboarding:Conduct credit checks on new customers via Experian, open accounts, send welcome letters, and monitor early transactions and payments.
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Key Client Liaison:Engage daily with key clients such as Sitebox, ensuring adherence to agreed payment schedules based on trading volumes.
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Credit Limit Reviews:Periodically review customer credit limits to ensure appropriate levels are maintained.
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Credit Management:Raise credits as required and ensure credits are issued for all debit note customers.
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Invoice Processing:Raise daily group company sales invoices and process export invoices as necessary.
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Reporting and Documentation:Run dispatch reports, send monthly statements to customers, and provide copies upon request.
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Month-End Responsibilities:Produce detailed aged debt reports for month-end reviews and collaborate with KF to ensure accurate allocation of payments across export and sales ledger accounts.
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Self-Billing Processes:Ensure compliance with self-billing processes for Wolseley, Speedy Hire, and timely completion of self-billing for Jewson.
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Legal Action:Send solicitors' letters and initiate court action for non-payment when necessary.
Competencies & Attributes:
- Excellent written and verbal communication skills.
- Exceptional attention to detail and accuracy.
- Strong problem-solving abilities and a proactive mindset.
- Ability to build and maintain positive relationships with customers.
- Proven organisational skills with the ability to manage multiple tasks effectively.
Qualifications:
- Previous experience in credit control or accounts receivable and selas ledger role is required.
- Familiarity with financial software and reporting tools.
Why Join Our Client?
This is an excellent opportunity to make a significant impact within a global manufacturing business. Our client offers a competitive salary, comprehensive benefits, and opportunities for professional development. If you are passionate about credit control and thrive in a fast-paced environment, we encourage you to apply!
