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Contract: Full Time
What’s on Offer:
An exciting opportunity to join a national company that represents a forward-thinking and growing industry.
As the Account Manager/Surveyor, you will act as the "Company Ambassador," working closely with others to foster and enhance client relationships, drive sales, and identify new business opportunities.
The Ideal Candidate:
We are looking for a dedicated, enthusiastic, and energetic individual who is self-motivated to succeed both personally and as part of a dynamic Account Management team.
Successful integration within a tightly-knit team is key, and those with a sense of humor paired with a resilient personality often excel in this role.
Applicants should be within easy commuting distance to our Ongar office. A full driving license is essential.
At least 2 years of experience in the drainage/plumbing industry is required. Specific skills and experience should be brought to the role to meet the following responsibilities:
Key Responsibilities:
- Serve as the primary contact for assigned clients
- Build and maintain strong, long-term relationships with customers
- Handle multiple clients simultaneously, often under tight deadlines
- Conduct site surveys and meetings with clients
- Prepare and submit quotations and reports
- Identify opportunities for growth with existing clients
- Explore and pursue new business opportunities and sales
- Communicate client needs and expectations within the company
- Manage client projects, ensuring alignment with both client and company goals
- Work closely with the sales team to approach potential clients
- Collaborate with the operations team to manage planned work from initiation to completion
- Participate in a telephone rota to provide technical advice to in-house engineers, currently every six weeks
- Proven background in drainage, plumbing, construction, or a similar field. A passion for buildings or mechanical systems is advantageous
- General educational qualifications with proficiency in IT for composing professional emails and reports. Familiarity with MS Outlook, Word, Excel, and PowerPoint is helpful
- Strong organizational skills with the ability to prioritize tasks efficiently
- A full driving license is mandatory due to site visits
- Excellent communication skills and telephone manner
- Professional appearance and punctuality are essential
Operations Director
Location:
Essex, CM5
Salary:
- £40,000 basic
- OTE £70,000+
- Commission on sales
- Small company van with surveying equipment provided
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