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Customer Service Advisor

Kenneth Brian Associates Limited
Posted 13 hours ago, valid for 4 days
Location

Epsom, Surrey KT18 7EW, England

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Kenneth Brian Associates is seeking a Customer Service Advisor for a well-established company in Epsom.
  • The role involves providing high-quality service to customers, managing calls and emails, resolving queries, and liaising with suppliers.
  • Candidates should have previous experience in a customer-focused role, a professional telephone manner, and strong email communication skills.
  • The position requires the ability to work both independently and as part of a team.
  • The salary for this role is not specified, but candidates should have relevant experience in customer service.

Kenneth Brian Associates are recruiting for a Customer Service Advisor for a well-established company based in Epsom.

This is a fantastic opportunity to work within a great team, providing a high level of service to customers regarding a range of products.

Specific responsibilities will include:

  • Responding to calls and emails from customers
  • Resolving queries and issues
  • Liaising with suppliers to resolve customer requests
  • Giving advice and support to customers
  • Booking in customers who require an engineer visit
  • Various administrative tasks
To be considered for this role, you will need the following:
  • Previous experience in a customer focused role
  • Confident and professional telephone manner
  • Able to write business emails
  • Ability to resolve customer issues and queries
  • Working in a team, as well as on your own initiative

We look forward to receiving your application.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.