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Kenneth Brian Associates are working on an exciting opportunity for a fantastic client based in Epsom. They are seeking a confident, professional and enthusiastic individual to join their Customer Service team.
Working within a friendly team, this is a busy role, and they are looking for someone with strong communication and organisation skills, along with excellent attention to detail.
Specific responsibilities of the role will include:
- Responding to phone calls and emails from customers
- Resolving queries and issues in a timely manner
- Liaising with suppliers and couriers
- Giving advice to customers about products
- Arranging engineer visits where required
- Liaising with engineers and scheduling appointments
- Generating reports for management
To be considered for this role, you will need:
- Previous experience in an office based Customer Service or Administrative role
- Commitment to providing exceptional customer service
- Strong administrative skills
- Proficient in MS Office, with the ability to learn new systems
- Able to multi task and prioritise
- Attention to detail
Please note that this role is fully office based, Monday to Friday 9am-5.30pm.
The company offer a salary depending on experience in the region of £26,000, with benefits including onsite parking, 20 days holiday plus bank holidays, pension and genuine opportunities for career progression.
We look forward to receiving your application.
