Customer Service Representative

Kenneth Brian Associates are recruiting for a Customer Service Representative for a well-established company based in Epsom.

This is a fantastic opportunity to work within a great team, providing a high level of service to customers regarding a range of products.

Specific responsibilities will include:

• Resolving queries and issues
• Documenting customer interactions into relevant systems
• Liaising with suppliers to resolve customer requests
• Asking pertinent questions to obtain accurate information
• Responding to calls and emails from customers
• Various administrative tasks

To be considered for this role, you will need the following:

• Previous experience in a customer focused role
• Confident and professional telephone and email manner
• Ability to resolve customer issues and queries
• Working in a team, as well as on your own initiative

We look forward to receiving your application.