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An opportunity has arisen for an experienced Service Receptionist to join a well-established car dealership offering excellent benefits. This full-time role offers a basic salary of £24,000 - £26,000 & OTE £28,000.
As a Service Receptionist, you will be welcoming customers warmly and identifying their service needs to ensure a smooth and efficient check-in process. They will consider trainees with the right attitude and work ethic, with a clear path to progress into a Service Advisor role and access enhanced pay plans.
You will be responsible for:
- Managing service and recall bookings with precision, scheduling appointments effectively.
- Coordinating customer vehicle handovers during drop-off and collection, maintaining professionalism throughout.
- Conducting pre-appointment confirmation calls and follow-up calls to guarantee customer satisfaction.
- Providing clear and accurate service estimates, addressing any customer queries.
- Handling cash and card transactions while maintaining meticulous service records.
What we are looking for:
- Previously worked as a Service Receptionist, Service Advisor, Service Administrator, Service Adviser or in a similar role.
- Ideally have experience in a customer-facing role
- Motor industry experience is beneficial.
- Strong communication and customer service skills.
- A full UK driving licence.
What's on offer:
- Competitive salary plus attractive (OTE).
- 25 days annual leave.
- Ongoing training and development opportunities.
- Employee discounts.
- Optional car schemes.
- Pension Scheme.
- Private medical insurance.
- Private healthcare options available.
This is an exciting opportunity for a passionate someone to take the next step in your career as a Service Receptionist.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
