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We are seeking a professional UPVC Door & Window Repair Technician to join a leading landlord managing domestic housing stock across the Epsom area. This is an exciting opportunity to secure a full-time, long-term position with excellent career progression.
Key Responsibilities:
- Perform repairs and maintenance on UPVC doors and windows (e.g., broken DGUs, seals, handles, hinges).
- Complete works via PDA device, accurately recording SOR codes.
- Ensure safety at work, reporting hazards and accidents.
- Maintain high-quality standards, completing jobs on the first visit where possible.
- Keep residents informed throughout the repair process.
- Maintain clean, well-stocked vehicles and company tools.
- Handle emergency and routine work orders as needed.
- Report follow-up jobs to the Repairs Team and update residents.
General Duties:
- Promote equality, diversity, and inclusion in the workplace.
- Comply with GDPR, health & safety regulations, and safeguarding protocols.
- Contribute to team performance and meet KPIs.
- Report customer complaints and ensure they are addressed within policy.
- Continuously improve service based on resident feedback.
Person Specification:
- At least 5 years' experience in a similar role.
- Full driving license and proficient in using mobile devices for work.
- Strong trade skills and time management abilities.
- Experience in social housing and a good understanding of safety regulations.
- Excellent communication and customer care skills.
- Ability to work independently, multitask, and prioritise effectively.
- Proven problem-solving skills and attention to detail.
Position Details:
- Job Title:UPVC Door and Window Operative
- Salary: 34,125 per annum
- Benefits: Van & Fuel Card Provided
- Location: Epsom
- Working Hours: Full-time (40 hours per week)
