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Technical Support Engineer 3rd line O365 Azure

Client Server Ltd.
Posted 3 days ago, valid for a month
Location

Epsom, Surrey KT18 7EW, England

Salary

£32,000 - £38,400 per annum

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Contract type

Full Time

Life Insurance

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position is for a Technical Support Engineer (3rd line Windows O365 Azure) located in Epsom, offering a salary of up to £50k.
  • The role involves providing expert support to end users and resolving complex IT incidents, while also assisting 1st and 2nd line engineers.
  • Candidates should have experience in a service desk environment in a 3rd line support function, along with knowledge of Windows, O365, Azure, and scripting languages like Bash or PowerShell.
  • Additional responsibilities include administering the corporate estate, project-based work, and mentoring team members.
  • The company offers benefits such as a pension plan, 25 days of holiday, private healthcare, and professional study support.

Technical Support Engineer (3rd line Windows O365 Azure) Epsom to £50k

Are you a technologist with advanced problem solving and communication skills?

You could be progressing your career at an independent Building Society that specialise in savings and mortgages, within a friendly and supportive team environment.

As a Technical Support Engineer, you will provide expert support to end users, resolving complex incidents and processes related to IT and security. You will be handling incoming requests via telephone, email, and the ticketing system, whilst also assisting 1st and 2nd line engineers in escalated incidents.

Some of your other key tasks will involve administering and maintaining the corporate estate including workstations, O365, SaaS applications, and Azure, project-based work, security patching, and mentoring.

Location:

You'll join the team in Epsom on a fulltime basis, Monday to Friday; there is free parking a 10-minute walk away, bus and train links.

About you:

  • You have experience working in a service desk environment in a 3rd line support function, acting as an escalation point
  • You have experience with desktop and server operating systems, Windows, O365
  • You have a good knowledge of Azure
  • You have a good knowledge of Virtualisation and VMWare
  • You have scripting experience using Bash or PowerShell
  • You have system administration and networking experience
  • You have experience in an ITIL driven environment
  • You have excellent communication and collaboration skills

As a Technical Support Engineer, you can expect to earn competitive salary (up to £50k) plus benefits.

What's in it for you:

  • Up to £50k salary
  • Pension (up to 10% contribution)
  • 25 days holiday
  • Private Healthcare
  • Life Assurance
  • Company bonus
  • Professional study support

Apply now to find out more about this Technical Support Engineer (3rd line Windows O365 Azure) role.

At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer whose people come from all walks of life and will never discriminate based on race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The clients we work with share our values.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.