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eCommerce Specialist - Online Retail

TLP Consultancy Ltd
Posted 11 hours ago, valid for 2 days
Location

Epsom, Surrey KT18 7EW, England

Salary

£28,000 - £33,600 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The eCommerce Specialist position offers a salary range of £40,000 to £44,000 and requires a minimum of 3 years of relevant experience.
  • The role is permanent and based near Epsom, Surrey, with a hybrid working model of 3 days in the office.
  • The successful candidate will be responsible for developing the Online Retail channel for Toyota and Lexus, enhancing the customer experience.
  • Essential skills include strong analytical abilities, project management experience, and proficiency in PowerPoint and Excel.
  • The position also includes a generous benefits package, including a performance-related bonus, pension, and 25 days of holiday plus bank holidays.

eCommerce Specialist, Online Retail

  • £40,000 - £44,000
  • Permanent
  • Near Epsom, Surrey (location is most easily reached by own transport)
  • Hybrid working (3 days a week in the office)
  • ASAP start
  • Generous benefits package (Performance related bonus, Pension, access to their car scheme, Birthday voucher, Cycle Scheme, holiday purchase scheme, discounted onsite gym membership, subsidised Café and Canteen, 25 days holiday + all bank holidays)

TLP have been working with Toyota (GB) PLC for over 25 years and are a trusted partner. This role will be employed by TLP (secondment to Toyota (GB) PLC)

Our client, a global automotive company, has an exciting opportunity for an Online Retail Specialist to join their busy and supportive team. This is a varied and exciting project-based role that is core to identifying ways to improve the Online Retail experience for Toyota and Lexus customers.

What you’ll be doing:

  • Develop the Online Retail channel - including new and used cars for Toyota / Lexus- to continue to drive an exceptional experience for the increasing number of customers that choose 'online’ as part of their car purchase process.
  • Take ownership of on going projects to ensure they are successfully brought to market.
  • Conduct market research, analyse industry trends and identify customer needs to drive development initiatives that address these requirements effectively.
  • Long range planning, supporting the delivery of a comprehensive roadmap for future Online Retail development.
  • Develop online retail network training, to drive greater awareness and understanding of the benefits to their businesses. Build relationships across departments and the wider One Toyota family and across the dealership network.
  • Support development of reporting and integration of data and analysis to anticipate customer needs and future backend improvements.

Essential Skills and Behaviours:

  • Inquisitive mindset: always looking to challenge the status quo and bring new ideas to the table.
  • An interest in all things eCommerce and customer experience.
  • Confident in communicating with internal and external stakeholders.
  • A logical thinker with strong analytical skills.
  • Ability to influence and network at all levels.
  • Proven capabilities in Project/Product Management
  • Proficiency in PowerPoint and Excel
  • Minimum of 3 years relevant experience
  • Fluent in English, any other European language is a bonus

Desirable

  • Understanding or interest in the Automotive industry
  • Customer journey mapping experience
  • Project Management qualification
  • Monday.com-Miro - Mural

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.