- Salary: £25,000 + £5,000 annual bonus
- Hours: 8am - 6pm Monday to Friday + breaks, 1 in 3 Saturday mornings 9am - 1pm (soon to increase to 1 in 4, paid as overtime)
- Award winning dealership
- Provide exceptional customer service both in-person and via phone
- Assist with the coordination of vehicle servicing and repairs
- Communicate with customers about vehicle updates, repairs, and additional work required
- Handle inbound customer inquiries and manage call-backs
- Assist with parts ordering, vehicle check-out preparation, and customer follow-up
- Support the team with complaint resolution and administrative tasks
- Comprehensive Training & Career Development: Start as a Trainee and develop into a fully qualified Service Advisor with manufacturer accreditation
- Career Progression: Opportunity to grow within the company, with a clear pathway to senior roles
- Competitive Pay: £25,000 base salary plus £5,000 annual bonus
- Employee Benefits: 25 days holiday plus bank holidays, private healthcare, employee car scheme, and discounted servicing/repairs
- Work-Life Balance: Enjoy a supportive environment with a positive company culture and great working hours
- A customer-focused individual with a great attitude and a desire to learn
- Excellent communication and organisational skills
- Enthusiasm for the automotive industry (no prior dealership experience required)
- A passion for providing top-tier customer service and working as part of a team