Service Manager

My client based in Epsom is currently looking for a Service Manager to start an exciting journey on a newly renovated service.

Information about the service and Role:
* Service is currently Residential but will be moving to Supported Living very soon.
* Supporting 4 people currently, planned to be 5 following building work* (currently the service users are with learning disabilities, and wheelchair users with LD)
* Service is currently under huge refurbishments and renovation.so will look fantastic by the end of the year
* Managing 8-10 staff- a very lovely staff team, who are great with the PWS and keep them active, but need consistent support from Management moving forward to ensure they are fully supported in their role.
* This role is NOT CQC Accountable - this sits with the Senior Service Manager (SSM)
* Salary currently 31,500 per annum, to be reviewed again in Sept 2025.

Requirements for New Manager:
* Able to work fully flexibly across the week, hours ranging from 7am-9pm, or potential 11pm depending on activities.
* Able to commit to one sleep in shift per week.
* Driver, with their own car and happy to use their own car for work (service is not easily accessible via public transport so driving is essential!)
* NVQ L4 or above, with experience managing a service.
* Good communication and organisational skills.
* To effectively manage the operational activities and the development of the Service.
* To ensure that there is a strong focus within the Service on the achievement of the clients mission, values and strategic objectives.
* To consistently manage the Service well with high standards of quality and continuous improvement.
* To manage the Service within the budgetary constraints set by the client.
* To manage all aspects of staff management including recruitment, performance management, supervision, staff development, training, induction, team meetings and investigations where required.

Benefits:
* Pension Scheme - auto enrolment - employer and employee contributions
* Comprehensive Induction Programme
* Detailed Training programme for all - blended learning training package
* Support to complete NVQ/Diploma - Health & Social Care* (*once probation confirmed for Support role)
* NVQ/Diploma - Health & Social Care - financial enhancement* - Health & Social Care qualifications (upon presentation of original certificate) Free access to BLA Software
* Financial support for Further Education (in line with policy guidelines)
* Company funded DBS checks and renewals
* Health Assured free access
* Staff Well-being Calendar and activities throughout the year supported by our Well-being Strategy
* Festive Joy & Gifting event in December
* Cycle to work Scheme
* Recruitment Referral Bonuses - up to 500* per referral (*FTE rate - subject to full terms)
* Long Service Awards & celebration events (dinners/lunches planned for 8+ years)
* Employee of the Month Award Scheme* (50 Voucher of Employee's choice and EOTM Meal (*subject to nominations)
* Team of the Year Award Scheme* (*Team celebration lunch and team gifts- subject to nominations)

This role would be offered based on satisfactory references and DBS checks.
If you feel this role is for you, please apply today. Alternatively reach out to Colette Wilkinson.
(url removed)
M (phone number removed)

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