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A successful and leading business in Esher is seeking a Customer Support Executive to join their team. Based in fantastic offices, you will be a part of a business that will put time and effort into your career development and as well as offering a competitive salary you will also receive great benefits such as:
- Hybrid 2 days from home after Probation and Flexi Working
- 25 days holiday (plus bank holidays)
- Contributory pension scheme where Company doubles staff contributions (with cut off at 5% employee/10% employer)
- Employee Assistance Programme
- Critical Illness Cover
- Income Protection
- Death in
- Healthcare cash back
Responsibilities:
- Daily management of the assigned customers
- Order processing and scheduling deliveries
- Liaising with the Sales team
- Monitor orders and verify deliveries
- Build excellent relationship with the customers
- Provide product knowledge
- Update on orders and contracts
- Providing customer support and ensure resolution for any queries or complaints
- Providing support to the Sales team
- Any adhoc admin duties to support where necessary
Skills:
- 1 year of office based experience in a customer focused role
- SAP user or Power Bi or advanced Excel user
- Have strong MS office package skills
- Excellent communicator
Apply now for the opportunity to be considered for this fantastic team and company!
