The role:
- 5 days over 7 and hours either 7am to 15:30pm or 14:30pm to 23:00pm,fixed rota. Must be flexible with weekends.
- 13.85 per hour, hourly contract so any additional hours are paid.
- Maintaining a positive culture throughout the department
- Maintaining the highest level of service to consistently exceed guest expectations
- Warmly welcoming all visitors and guests - Ensure eye contact and a smile at all times.
- Ensuring everyone is aware of forthcoming daily events being held in the venue
- Dealing with visitor enquiries/requests.
- Assisting in handling visitor passes and directing visitors as appropriate
- Issue day passes, Members passes and Gym passes
- Answering all calls within 3 rings and attending to voicemails as soon as possible
- Receiving and transferring telephone calls (internal).