- Diagnose repairs through appropriate questioning to ensure the correct trade attends with appropriate time allocated and the correct priority given.
- Investigate service requests, including instructing pest control and emergency repairs.
- Agree and schedule appointments for jobs with tenants, ensuring the effective use of engineers who are already in attendance.
- Issue job tickets on reported repairs to contractors or internal inspectors within timescales set in policies and procedures.
- Monitor and update engineer/contractor appointments and completions. Monitor and process housing management system worktray items and generate new contacts.
- Administer inspection requirements.
- Correctly advise and notify tenants of re-chargeable works and undertake the processing of rechargeable invoices.
- Effectively record repairs logged through the Out of Hours service.
- Assist in the preparation and maintenance of contracts and management systems relating to routine repair and maintenance.
- Issue variation orders to contractors and to complete job tickets and works orders.
- Process and monitor minor aids and adaptations.
- Raise invoices and deal with payment queries.Â
- Administration duties for the Assets & Facilities team including updating the housing management system.
Back to searchRepairs Administrator
Building Recruitment Company
Posted 8 hours ago, valid for 5 days
Evesham, Worcestershire WR11 7PA, England
£24,000 - £28,800 per annum
Full Time
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Sonic Summary
- The position of Repairs Administrator is located in Evesham, offering hybrid working with 2 days in the office and 3 days from home.
- The salary for this temporary 3-month contract ranges from £14.50 to £16.25 per hour, with a total of 37 hours per week.
- Candidates are expected to provide efficient repairs services by processing maintenance requests from tenants through various communication methods.
- Key responsibilities include diagnosing repairs, scheduling appointments, issuing job tickets, and monitoring contractor performance.
- Applicants should submit their CVs detailing relevant experience and qualifications, as the review of applications will occur on an ongoing basis.
