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As an experienced Quality Manager you will be managing and directing all all activities of the QA department to achieve all site quality needs in regard to internal quality and customer complaints. You will be responsible for ensuring compliance to all key site bodies, promoting quality internally and externally, and developing, improving, and maintaining standards and processes in the workplace. Your main responsibilitieswill include:
- Manage, direct and support QA team members
- Manage the active portfolio of current customer quality issues and complaints
- Lead Quality Review Meetings with key Customers as required
- Overall accountability for containment and control of Non-Conforming Product, Rework and Scrapping Authorization
- Support the Systems Manager by ensuring compliance to the QMS System, and AIB and BRC Standards.
- Collaborate with Customer Services to facilitate the registering of Customer Incidents in SFDC/KMS and engaging Operations in conducting Root Cause Analysis and implementation of Corrective and Preventive Actions for external quality issues.
- Participate in Internal Audits as per Internal Audit schedule.
- Assist Customer Services with Quality & Technical related enquiries / complaints
- Support Operations in communication of Quality issues at Tier 2 Meetings and shop-floor briefs
- Prepare Presentations for Customer Visits and Customer or Employee Workshops
- Training and Development of Quality Team
We are really keen to hear from applicants with the following skills and experience:
- Previous experience as a Quality Manager within a manufacturing background, preferably in packaging
- 3 years experience managing and developing a team.
- Good computer skills required.
- Qualification in Quality Management ideally with good knowledge of Lean Problem-Solving Tools
- Good knowledge of the Printing, Lamination and Slitting processes advantageous
- Leadership, Coaching and Mentoring ability
- Full, clean driving license is essential
Benefits Include:
- 25 Days Annual Leave plus Bank Holidays
- Company Bonus Scheme 5% of annual salary
- Pension Scheme max 8% contribution by Employer
- Death in Service Benefit 6 x Annual Salary
- Group Income Protection Scheme after 1 year
- Cycle Scheme after 1 year
- Employee Assistance Scheme
- Shopping Discount Scheme
- Discounted Gym Membership
Please apply today or call us to discuss this Quality Manager role in more detail!
