Customer Advisor

Simon Lincoln Recruitment Solutions

Posted 11 days ago, valid for 6 days

Exeter, Devon EX4 2PL

£24,000 - £28,800 per annum

Part Time

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Sonic Summary

This is an ongoing temporary contract position requiring work three days a week: Tuesday, Wednesday, and Friday from 9.00 am to 5.30 pm.
The role involves maintaining high levels of customer service and acting as a role model for service delivery.
Responsibilities include handling customer inquiries, assisting during open days, and providing administrative support to the Property Manager.
Candidates should be able to work independently and collaboratively within a small team to achieve corporate goals.
The salary for this position is £12 per hour, and prior experience in customer service is preferred.

PLEASE NOTE THIS IS AN ONGOING TEMPORARY CONTRACT

Hours: 9.00am - 5.30pm

3 Days: Tuesday, Wednesday & Friday

Duties

To ensure the highest level of customer service is maintained at all times and act as a role model for excellent service delivery.
To deal with enquiries from customers and visitors to properties, providing appropriate advice and information, through email, website, telephone and in person.
To assist on open days and carry out viewings.
Helping set up events
To provide administration assistance to the Property Manager
To work effectively under your own initiative and within a small team of committed and conscientious colleagues to achieve the objectives of the Corporate Goals.
Embed customer involvement by involving and consulting customers to find ways to shape, improve and deliver services to meet their needs and to promote the student experience within our halls through entertainment and involvement.

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