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Service Centre Supervisor

Vermelo RPO
Posted 19 hours ago, valid for a month
Location

Exeter, Devon EX2, England

Salary

£28,000 - £33,600 per annum

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Contract type

Full Time

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Sonic Summary

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  • Auto Windscreens is seeking a Service Centre Supervisor for their Exeter Service Centre, focusing on delivering high-quality service to customers.
  • The role requires some previous supervisory experience but does not necessitate prior technician experience, as full training will be provided.
  • Key responsibilities include maintaining KPIs, supporting colleagues and customers, and managing stock and operational processes.
  • Candidates should possess excellent communication skills, a proactive attitude, and the ability to work independently or as part of a team.
  • The position offers a competitive salary, although the specific amount is not mentioned, and applicants are encouraged to apply for more information.

At Auto Windscreens, we're all about delivering a high-quality service to customers that have experienced damage to their vehicle glass. It’s about working independently and as part of a team, having fun and building a career with a national business.

As a Service Centre Supervisor, you are the smiling face that meets and serves our customers. Our state-of-the-art training and innovation academy will support you and help push you to be the best. Working with us means you’ll learn new things, get recognised for your effort and become part of an industry leader.

We currently have exciting opportunities for a Service Centre Supervisor based at our Exeter Service Centre.

No expereince as a technician? No problem! We will provide you with full-training and would love to hear from anyone with some previous supervisory experience!

As a Service Centre Supervisor, you will be responsible for:

  • Maintaining your current KPIs and targets as a Technician
  • Maintaining standards of the Service Centre
  • Provide help and support to all colleagues and customers both internally and externally.
  • Supporting the Service Centre Manager with the effective control of stock management within the Service Centre.
  • Managing the Service Centre during any period of absence and annual leave of the Service Centre Manager
  • Provide operational information and feedback to relevant management teams.
  • Liaise closely through clear and timely communication with Technicians, Servixce Centre Manager and Area Manager.
  • Supporting the Service Centre Manager to ensure all H&S standards and processes are maintained within the Service Centre.
  • Controlling and replenishing the consumable stocks for the Service Centre.
  • Arranging the regular collection of the glass waste and chemical waste. 
  • Any other ad-hoc duties requested or advised by the Service Centre Manager or Area Manager.

Skills Required

  • Ability to work on own initiative and as part of a team.
  • Excellent communication skills both face-to face and via the telephone.
  • Able to demonstrate a good level of competence in planning and organizing own workload.
  • Flexible approach to work demands.
  • Proactive self motivator and able to work on own initiative.
  • Previous experience as a technician (non-essential)

Interested? Apply today for more information! 

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