Azure Cloud Engineer

£50k - £70k DOE

Exeter - Hybrid working 2/3 days per week on-site

SC clearance eligibility required

Overview:

Join an international team of architects, engineers, and scientists working on a critical national infrastructure program. This role offers the opportunity to work on a cloud-based supercomputer program, all powered by 100% renewable energy.

Responsibilities:

• Debug and diagnose platform issues for individual customer services running on Microsoft Azure Cloud Platform
• Coordinate with internal and external teams to find resolutions and create positive outcomes for partners and customers
• Drive technical and procedural improvement across support and identify scope of automation
• Monitor Azure Alerts, deploy CI/CD pipelines and repositories, and demonstrate ownership of incident tracking, triage, mitigation, and resolution
• Own and drive customer-reported issues until resolution in accordance with SLAs / SLOs / KPIs designed for the customer initiative
• Contribute to security/compliance to bring the initiative to be compliant with various standards like GDPR, ISO, SOC, etc.

Qualifications:

• Microsoft Certified: Azure Administrator Associate (AZ-104)
• Azure Security Engineer Associate (AZ-500) (Good to have)
• Identity and Access management (SC-300) (Good to have)
• Device Management (MD-102) (Good to have)
• ITIL v4 (Good to have)
• Windows Server certifications (Good to have)
• DevOps Engineer Expert (AZ-400) (Good to have)
• Azure Solutions Architect Expert (AZ-305 or AZ-303/AZ-304) (Good to have)

Day-to-day:

• Diagnose and mitigate platform faults resulting in service disruption for customer services deployed on Microsoft Azure Cloud Platform
• Monitor alerting noise, take actions to reduce noise, and increase signal fidelity
• Work under strict SLAs, adapt to a diverse and changing environment, and partner with peers to improve tools, processes, and customer support
• Write, test, debug, and execute Azure PowerShell scripts, Runbooks, Policies, etc., to enable Azure Managed Experience for select customers
• Create and maintain documentation of scenario-based TSGs, Operational Documents, and Process documents

Benefits:

• Opportunity to work on a cutting-edge supercomputing program
• Collaborate with international experts in the field
• Competitive compensation package
• Hybrid work model with remote working options

If you are passionate about cloud engineering and ready to take on this exciting challenge, we encourage you to apply for this role.

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