Commercial Account Handler

Job title: Commercial Account Handler

Salary: D.O.E

Location: Devon

PURPOSE OF ROLE 

An exciting opportunity has arisen for a skilled Commercial Account Handler to join our clients well-established insurance team in Devon. This role is ideal for an someone who thrives in a fast-paced environment, managing client portfolios, handling renewals and delivering top-tier customer service.

RESPONSIBILITIES 

• Oversee and manage client portfolios, ensuring effective insurance solutions
• Handle policy renewals and process mid-term adjustments with accuracy
• Provide professional and timely responses to client inquiries
• Work collaboratively with internal teams to ensure seamless service delivery
• Stay up to date with industry trends and regulatory changes
• Support client retention strategies and contribute to business growth

DAY-TO-DAY 

• Regularly review and manage client policies, ensuring they meet client needs
• Process renewals and mid-term adjustments efficiently and accurately
• Respond to client queries promptly, offering professional guidance and solutions
• Communicate and coordinate with internal teams to maintain smooth operations
• Monitor and adapt to changes in industry regulations and market trends
• Proactively identify opportunities to enhance client retention and business growth

EXPERIENCE 

• Proven experience in a Commercial Account Handler role within the insurance industry
• Previous experience in a similar role, ideally within the insurance sector 

SKILLS 

• Strong organisational and time management skills, with the ability to prioritise tasks effectively
• Excellent written and verbal communication skills, including a professional telephone manner
• Self-motivated and driven to develop within the sector
• Ambitious, eager to learn, and keen to progress in the industry
• High level of professionalism and ethical conduct

If you have the relevant experience or know someone that does please contact me now on or email us at