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Job Title: Telesales Manager
Location: Exeter (Fully Onsite)
Salary: 30,000 - OTE 42,000
Key Skills: Management / Telesales / Sales / Team Management / Call Centre / Performance Management
Are you passionate about putting customers first? Our client is seeking a Telesales Manager for a leading Telesales team based in the heart of Exeter. This role is perfect for someone from a telesales or customer service background, ideally from within a call centre environment.
Telesales Manager Responsibilities
- Oversee internal sales teams and achieve growth targets.
- Monitor sales team performance by setting and reviewing weekly and monthly targets.
- Collaborate with department managers to identify and execute tactical initiatives.
- Coach and develop teams for professional growth and success.
- Ensure sales orders comply with internal processes for smooth installation.
- Work with Marketing to optimize sales delivery.
- Develop a recruiting plan for salespeople to align with business needs.
- Manage the commission and bonus plan for all teams.
You Should Apply If You:
- Have a proven track record as a Sales/Customer Manager, preferably in telecoms, utilities, or energy sectors (other areas considered).
- Can motivate and lead a team effectively.
- Possess excellent communication skills.
- Are hands-on and detail-oriented to maximize outputs.
- Are highly digitally literate and experienced with modern digital sales and customer tools.
- Are analytically minded and comfortable working with data to build plans.
- Can lead multiple teams across various geographies.
- Are proficient in electronic office skills (Excel, Word, PowerPoint) and have CRM knowledge.
- Have a strong understanding of sales processes and methodology.
Telesales Manager Benefits:
- Annual salary of 30,000 - OTE 42,000
- 4x Life Assurance
- Income Protection
- Salary Sacrifice Pension
- 30 days holiday plus statutory bank holidays
- Enhanced Sick Leave
- Enhanced Family Leave
- Private Healthcare
- Private Dental Care
- Cycle to Work Scheme
- Health Cash Plan
- Shopping Discounts
- Discounted Breakdown Cover
If you are looking for your next opportunity as a Telesales Manager; you're customer-obsessed and ready to make a difference, we'd love to hear from you.
Services advertised by Gold Group are those of an Agency and/or an Employment Business.
We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
