Customer Support Advisor

Customer Support Advisor

(Heating/ Gas Engineers will be provided full training and upskilling)

Exeter, commutable from Sidmouth, Honiton, Crediton, Tiverton and surrounding areas

25,000-27,000 + Monday to Friday, 8:30-5pm + Industry Training Provided + Free Parking + Flexitime Scheme + Pension + Holiday + Benefits (Staff Benefits and Benefits)

Are you a Gas/ Heating Engineer?

Do you want to step away from the tools and kick start a career in Operations with a renowned employer in the area, who will offer full training and progression opportunities?

This company specialise in the design and manufacture of domestic products which are supplied internationally. Industry leaders in their field, they pride themselves in supplying high quality products and giving the best service to their customers.

The day-to-day responsibilities will be to perform a variety of duties whilst working alongside both customer, clients and Engineers to resolve technical issues. The successful candidate will be offered full training on both company's systems and products and will play their part in a growing Customer Service team. On offer is a great opportunity to join a company will invest in your career and known for providing support for all their employees.


The ideal candidate will be an experienced Heating/ Gas Engineer/ Plumber, who is looking to move away from the tools and enjoy a role with full training and progression in Operations.

This is a fantastic opportunity for you to learn, develop and work within a fantastic environment with future career progression.

The Role
*Liaising with all customer, clients and Engineers to resolve technical issues
*To provide technical support on calls and emails to customers
*Supporting Management for a variety of duties
*Full training provided

The Person
*Heating / Gas Engineer or Plumber or Service Engineer or HVAC Engineer or similar background
*Must be looking to step away from the tools and in an office based role
*Candidates with a practical background or hands on experience are encouraged to apply
*Able to work with IT/ Company Internal Systems
*Ex Force candidates are encouraged to apply and will be offered training

Reference Number: BBBH(phone number removed)

To apply for this role or to be considered for further roles, please click "Apply Now" or contact [Nick Phillips] at Rise Technical Recruitment.

Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.

The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.