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Administrator

Office Angels
Posted 3 days ago, valid for 12 hours
Location

Exeter, Devon EX4 2PL

Salary

£26,000 - £28,000 per annum

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • The position available is for a Customer Service Administrator located in Exeter.
  • The salary for this role ranges from £26,000 to £28,000 per annum, depending on experience.
  • Candidates should have exceptional customer service and administration experience, along with strong IT and MS Office skills.
  • The job involves answering customer calls and emails, managing customer accounts, and providing administrative support to the team.
  • The work environment is described as supportive and dynamic, with a focus on employee wellbeing and a positive team atmosphere.

Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where every day is different? If so, we have the perfect opportunity for you! Our client, a leading local company known for its commitment to employee wellbeing, is seeking a Customer Service Administrator to join their supportive and dynamic team!

JOB TITLE: Customer Service AdministratorLOCATION: ExeterSALARY: £26,000-£28,000 per annum DOEHOURS: Full time, 08.30am-5.00pm, Monday to FridayBENEFITS: Good holiday package, pension scheme, modern office with great amenities, casual dress, social events and welcoming environment!THE COMPANY: An award-winning, local produce company, who really focus on employee wellbeing.

THE ROLE: We are delighted to be recruiting for a Customer Service Administrator for this Exeter based company. You will be joining a team who all support each other and work towards the common goal in a positive, fast-paced environment. You will be an integral part of the customer service team, providing a first-class service to the business's clients, alongside administrational needs and customer management.

Daily duties will include:

  • Answer customer calls, via phone, and emails
  • Update customer records and maintain database and company system
  • Resolve and record any customer queries in a timely manner
  • Account manage existing customers ensuring that they are receiving the best possible service
  • Process all customer documentation and maintain files and records
  • Provide administration support to the wider team

The successful candidate:

  • Exceptional customer service and administration experience
  • Strong IT and MS Office skills
  • Excellent communication skills and telephone manner
  • Fast learner and proactive attitude
  • A resilient, can-do mindset where no job is too big or small
  • Works well in a team, and happy communicating with the wider company
  • Takes onboard feedback in order to progress personal development in the role
  • A positive disposition and someone who enjoys a fun dynamic environment

If you are interested in finding out more please apply online, email or contact the office on .

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.