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Do you have excellent customer service and communication skills?
Would you like to bring this to a company committed to a greener UK?
When you join SUEZ, you get more than a brand-new role.
Your work will help us deliver innovative and environmentally responsible solutions for water and waste management. You will get a chance to help us preserve and restore our planet’s natural capital for future generations. It’s a career that’s not only exciting, but full of opportunities as well as professional and personal fulfilment.
About the Role
- £30,000 basic salary + 3% Bonus + Benefits
- Based at our Greendale Base in Exeter
- Offered on a 13 Month Fixed Term Contract / Full Time
- 42.5 hours per week.
What will I be doing?
- Liaising with customers to ensure high service levels are maintained for our customers.
- You’ll be the first point of contact for clients in your region, dealing with requests, queries and tasks large and small.
- At the same time, you’ll make sure that all admin is dealt with quickly and efficiently, in line with our procedures.
- This will include dealing on both phone and email to arrange services, confirm ing services are achieved as well as confirming billing details are correct and invoices match for payment.
What are the requirements?
- Clearly, you need to be good with people and happy resolving queries and problems. It’s the sort of job that suits approachable, helpful people who can express themselves well.
- You also need to be professional and efficient - ready to deal with tasks swiftly and accurately.
- Previous admin experience would be ideal, but it isn’t essential. What’s more important is the ability to build strong customer relationships.
- GCSE Maths and English (or equivalent).
- Knowledge of the waste management industry would be fantastic but again, this is not obligatory.
- Keen eye for detail.
Who we are
At SUEZ the efficient and sustainable management of resources around the globe is at the heart of everything we do. Respect - acting ethically and with integrity - is one of our core values. We’re passionate about the environment and believe in protecting our world. We can give our customers a standard of service that goes above and beyond and ensure that our local communities have access to essential water and waste services
We thank our people for all they do with development opportunities, wide-ranging benefits and rewards that reflect their hard work. In a friendly, supportive environment, you’ll be inspired to grow and play your part in creating a better future for all.
*No agencies please*
