IT Engineer

IT Engineer | Exeter / Remote | Up to £45,000 | Tech for Good company |

Yolk Recruitment are working with an expanding tech for good company looking to grow their IT Operations team. They're based in Exeter but operate a hybrid working policy for their tech team. This individual will be expected to be on site once a week in the Exeter office.

As an IT Operations Engineer, you will help to support the IT Systems for a remote workforce, ensuring the smooth operation of services and infrastructure.

Your role will involve securing services and endpoints, troubleshooting technical issues, supporting colleagues, and aligning the M365 / Azure environment to best practices. You will play an essential part in maintaining a secure, efficient, and scalable IT environment.

Main Responsibilities:

• Security Management: Oversee the implementation of security measures via Defender for Endpoint and Defender for Cloud. Evaluate security alerts, assess recommendations, and take ownership of vulnerabilities.
• Endpoint Management: Manage endpoints via Intune, including rollout of operating system updates, software patches, and application configuration.
• M365 Applications: Administer Microsoft 365 applications (SharePoint, Teams, Exchange Online). General administration tasks like configuring mailboxes, managing licenses, and M365 application permissions.
• Azure Entra ID: Administer Azure Entra ID, including the life cycle of user accounts, roles, groups, and permissions across the organization. Work to align Entra groups and roles to best practice.
• Colleague Support: Provide colleague support for escalations from our support MSP for both on Mac and Windows operating systems. Resolve software issues and deliver technical help.
• General IT Operations Support: Assist with any other duties as assigned by the IT Operations Manager. This may include tasks related to IT infrastructure, hardware, troubleshooting, or special projects.

Skills Required:

• Defender for Endpoint and Defender for Cloud - specifically assessing, managing, and closing security recommendations and vulnerabilities.
• Microsoft 365 applications administration (SharePoint, Teams, Exchange Online etc).
• Experience supporting Mac and Windows in a business environment. Mac experience preferable.
• Hands-on experience with Intune for endpoint management, software updates, and application configuration, across a mixed Windows/MacOS, iOS, and Android estate.
• Azure Entra ID experience for users, roles, groups, and permissions management.
• Basic scripting and automation skills (PowerShell and/or bash desirable but not essential).

Benefits:

• A 9-day working fortnight, with every 2nd Friday focussed on you, for you, to do what you need to support your well-being.
• A values driven, supportive and collaborative team culture.
• Opportunity to shape the future of the business through regular colleague consultation and feedback.
• 10% pension
• 33 days leave annually (incl. bank holidays).

Please get in touch for further details!

*Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying - then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities.*

'Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and experience can apply