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2nd Line IT Support Advisor

Spectrum IT Recruitment
Posted a day ago, valid for 17 days
Location

Exeter, Devon EX4 3PZ, England

Salary

£28,000 - £35,000 per annum

Contract type

Full Time

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Sonic Summary

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  • An exciting opportunity exists for a 2nd Line IT Support Advisor in a growing company that values customer service in its Managed Services offerings.
  • Candidates should have experience in a 1st or 2nd line support role, with a strong focus on communication via email and phone.
  • Essential skills include proficiency in Office 365, Azure, Active Directory, Exchange, and networking, while certifications like MCITP or CompTIA are desirable.
  • The position offers a competitive salary and opportunities for career development within a supportive company culture.
  • Applicants must have relevant experience and be based in the UK to be considered for this role.

We have an exciting opportunity for a 2nd Line IT Support Advisor to join a thriving company during a time of growth.

For this company, providing a high level of customer service is pivotal towards their Managed Services offerings, therefore the successful candidate will be a strong communicator via email, phone and email with a person-centred approach.

If you are looking to join a company where you can grow, developer your skills and build a long-term career, this is the opportunity for you!



Essential Requirements

  • Experience in a 1st / 2nd line support capacity - telephone, email etc.
  • Office 365 / Azure
  • Active Directory
  • Exchange
  • Networking - DNS, Firewalls, Routers
  • Customer focused


Desired Skills

  • Certifications - MCITP, CompTIA, Network+
  • Experience in an MSP environment
  • Telco exposure


The company offer a great company culture, paired with training and opportunities for progression.

Please apply to this advert or email your CV to (url removed)

Applicants must be based in the UK.

Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

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