Home
Exeter
Ict network technician
Contract IT Service Desk Analyst - 3 Months, Inside IR35, PAYE

Contract IT Service Desk Analyst - 3 Months, Inside IR35, PAYE

Opus Recruitment Solutions

Posted 2 days ago, valid for 12 days

Exeter, Devon EX4 3PZ, England

£42,000 - £50,400 per annum

Full Time

By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.

Sonic Summary

An organization is seeking a skilled IT Service Desk Analyst for a 3-month contract located in Exeter.
The role involves providing first-line support to colleagues and partners, ensuring efficient use of IT systems and applications.
Candidates should have a minimum of 2 years of experience in an IT Service Desk role and preferably hold an IT or related degree.
The contract is inside IR35 and offers a competitive PAYE rate.
Key responsibilities include managing incidents, resolving calls independently, and ensuring service requests meet designated SLAs.

ContractITServiceDeskAnalyst-3Months,InsideIR35,PAYE
Location:Exeter
ContractDuration:3Months
Rate:Competitive
AnorganisationisseekingaskilledITServiceDeskAnalystfora3-monthcontract.Inthisrole,youwillprovidefirst-linesupporttocolleaguesandpartners,ensuringefficientuseofITsystemsandapplications.

KeyResponsibilities:

ManageandcategoriseincidentsusingITIL-alignedprocesses.
Independentlyresolve70-80%ofcallsandticketsusingtechnicalexpertise.
EnsureallservicerequestsmeetdesignatedSLAs.
ProvidethoroughIdentityManagementsupport.
EscalatecomplexissuestootherITteamsasnecessary.
Developself-helpresourcestoenhanceuserindependence.

CandidateProfile:

Minimumof2yearsinanITServiceDeskrole.
ITorrelateddegreepreferred.
CertificationssuchasCompTIAA+,Network+,Security+,andITILareaplus.
StrongknowledgeofWindowsOS,MicrosoftOffice,andnetworking.
Excellentcommunicationandteamworkskills.

If this is of interest please apply with your latest CV.

Apply now in a few quick clicks

By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.

Contract IT Service Desk Analyst - 3 Months, Inside IR35, PAYE

2nd Line IT Support Advisor

Software Engineer (Junior)

Electrical Engineer