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2nd Line IT Support Advisor

Spectrum IT Recruitment
Posted 2 days ago, valid for 6 days
Location

Exeter, Devon EX4 2PL

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • An exciting opportunity is available for a 2nd Line IT Support Advisor with a thriving company during a period of growth.
  • The successful candidate should have experience in a 1st or 2nd line support role and be proficient in Office 365, Azure, and Active Directory.
  • Candidates are expected to have strong communication skills and a customer-focused approach.
  • The position offers a competitive salary and opportunities for training and progression within the company.
  • Applicants must have at least 1-2 years of relevant experience and be based in the UK.

We have an exciting opportunity for a 2nd Line IT Support Advisor to join a thriving company during a time of growth. For this company, providing a high level of customer service is pivotal towards their Managed Services offerings, therefore the successful candidate will be a strong communicator via email, phone and email with a person-centred approach. If you are looking to join a company where you can grow, developer your skills and build a long-term career, this is the opportunity for you!

Essential Requirements
  • Experience in a 1st / 2nd line support capacity - telephone, email etc.
  • Office 365 / Azure
  • Active Directory
  • Exchange
  • Networking - DNS, Firewalls, Routers
  • Customer focused
Desired Skills
  • Certifications - MCITP, CompTIA, Network+
  • Experience in an MSP environment
  • Telco exposure

The company offer a great company culture, paired with training and opportunities for progression. Please apply to this advert or email your CV to Applicants must be based in the UK.

Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.