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2nd Line IT Support Advisor

2nd Line IT Support Advisor

Spectrum IT Recruitment

Posted 15 hours ago, valid for 23 days

Exeter, Devon EX4 2PL

Full Time

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Sonic Summary

An exciting opportunity exists for a 2nd Line IT Support Advisor to join a growing company that values high customer service standards.
Candidates should have experience in a 1st or 2nd line support role, particularly with Office 365, Azure, Active Directory, and networking.
The role requires strong communication skills and a person-centred approach to customer service.
Desired skills include certifications such as MCITP, CompTIA, and Network+, along with experience in an MSP environment.
Salary details are not specified, but the company offers a positive culture with training and opportunities for career progression.

We have an exciting opportunity for a 2nd Line IT Support Advisor to join a thriving company during a time of growth. For this company, providing a high level of customer service is pivotal towards their Managed Services offerings, therefore the successful candidate will be a strong communicator via email, phone and email with a person-centred approach. If you are looking to join a company where you can grow, developer your skills and build a long-term career, this is the opportunity for you!

Essential Requirements

Experience in a 1st / 2nd line support capacity - telephone, email etc.
Office 365 / Azure
Active Directory
Exchange
Networking - DNS, Firewalls, Routers
Customer focused

Desired Skills

Certifications - MCITP, CompTIA, Network+
Experience in an MSP environment
Telco exposure

The company offer a great company culture, paired with training and opportunities for progression. Please apply to this advert or email your CV to Applicants must be based in the UK.

Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

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