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Claims Handler - Hybrid Working

Massenhove Recruitment Limited
Posted 23 days ago, valid for 3 days
Location

Exeter, Devon EX4 2PL

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Claims Handler position offers a hybrid working model with a focus on delivering exceptional claims management services for a leading professional indemnity insurer.
  • The role requires investigating claims, determining coverage, and setting resolution strategies while maintaining strong relationships with insured clients and brokers.
  • Candidates should have experience in claims handling, preferably in a pre-litigation context, and knowledge of FCA regulated environments is advantageous but not mandatory.
  • The position demands strong legal and analytical skills to evaluate claims and understand client liabilities, with a particular emphasis on professional indemnity cases involving solicitors.
  • The salary for this role is competitive, and candidates should ideally possess previous claims handling experience.

Claims Handler - Hybrid Working

Job Market - Insurance Claims

Claims Handler - About the role

Delivering a first class claims handling, resolution and management service for a market leading professional indemnity insurer. You will resolve claims efficiently and fairly and in a manner that promotes our insurer client’s brand values.

Claims Handler - Key duties

Investigating the nature of the professional liability claim, determining insurance policy coverage and setting strategy for resolution and insurer’s "reserves" based on the most likely outcome

Liaising closely with insureds and their insurance broker in accordance with our insurer client’s brand values in order to forge strong commercial relationships

Working closely with lawyers in our Financial & Professional Risks team and escalating matters as appropriate with our insurer client

Keeping the insured and broker informed both verbally and in writing of the status of the claim in accordance with client service level agreements

Carry out claims management proactively and efficiently

Claims Handler - Key requirements

Previous experience of dealing with claims in an FCA regulated environment would be an advantage but is not essential

Experienced in dealing with claims handling (pre-litigation) aspects of a file

Previous experience of defending insurance claims

Professional indemnity experience, especially handling solicitors claims

Strong legal and analytical skills in order to be able to assess the merits of any claim and understand the liabilities of insured clients

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.