- Contacting our customers via text, telephone call and email the day before their appointments, Reducing the level of failed appointments
- Data entry
- Filing and document storing
- Accurate note taking
- Gathering feedback
- Good administration skills
- Excellent attention to detail
- Data entry experience
- Good customer service skills
- To be comfortable and confident speaking to customers over the phone
- Good written communication skills
- To be a good team player
- Have multiple system knowledge