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Job Title: Service Manager
Location: Exeter
Salary : £40K Basic-OTE £55K + Excellent range of Company Benefits
Work Pattern: Mon-Fri, Some Saturdays
About you:
Are you an Experienced Main Dealer Service Manager looking for an excellent opportunity to join one of the largest Motor Retailers within the UK? Then here at Venatu we have the perfect role for you.
The main duties of this role are:
- To take responsibility for implementing and maintaining effective processes to achieve the highest possible customer satisfaction levels in excess of the manufacturer national average.
- To monitor and control costs in line with the business plan, whilst maintaining quality standards and customer service.
- To ensure accurate collection and recording of customer data in line with Group standards.
- To ensure that the manufacturers standards are adhered to at all times.
- To make sure there is a safe working environment which is maintained.
- To monitor colleague performance.
What we need:
The ideal candidate will be able to demonstrate a successful track record within a main dealer environment, you must have previous experience within a similar role. You will be able to clearly demonstrate your ability to generate impressive results by increasing performance, profitability and operating efficiency. You must have strong leadership and people management skills as your primary focus, to lead your team to deliver their business objectives.
You will be expected to drive the business forward and maximise customer satisfaction whilst motivating and managing the whole team. You will be able to demonstrate that you share our company values as well as, strong communication and organisational skills.
What you will get from us:
- 25 days holiday rising with length of service plus bank holidays
- Access to our online rewards platform giving you cash back and discounts for multiple retailers
- Preferential Service Rates
- Colleague Purchase Scheme
- Share Incentive Scheme
- Pension
- Enhanced Maternity & Paternity
At Venatu Recruitment Group your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system. This will enable you to register for job alerts, apply for jobs and for us to help you find your next role. To read our full privacy policy please visit our website.
If this is the right opportunity for you to take the next step in your career, then apply to join us today!
REF: DONAUTO
