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Location: Exeter
Salary: 28,000 to £35,000
Hours: 35 hours a week (7 hours per day plus 1 hour break) 1 in 3 weeks as on call Manager
We are currently seeking a Deputy Manager to join a fantastic organisation supporting young people experiencing homelessness.
The role:
Working in a 24 bed supported accommodation project, the organisation provide person-centred trauma informed support to each resident to enable them to achieve their goals and move on to independent living.
The Deputy Manager has supporting responsibility with the Registered Manager for both the development and the day-to-day running of the service
They are responsible for:
- Assisting the Manager in ensuring the smooth daily running of the Service at all times and deputising in his/her absence for all matters relating to the management of the Service.
- The line management of allocated staff
- Key working for allocated clients
- Taking a lead for defined areas of work within the community.
- Helping clients to identify their personal aims and ambitions and supporting them to make and carry out plans towards achieving them.
- Providing practical and personal support to clients.
- Ensuring the client can identify and access relevant services.
- Liaising with other statutory and voluntary agencies to ensure the appropriate support for clients.
- Working as part of a team responsible for the day to day management of the setting to provide a high quality, safe place to live
- Undertaking a range of procedural and administrative tasks relating to client work, housing management and health and safety, in line with
Full list of duties can be provided on request.
Experience/Qualifications
- Sympathetic to the companies Christian Values
- A high-performing individual that is an excellent networker that builds effective external working relationships
- Experience in delivery of supported housing
- Experience of services for women and/or young people experiencing homelessness
- Experience of motivating and empowering colleagues, staff and/or volunteers to take responsibility for delivering a high quality service
- Experience of managing complex and difficult situations in relation to people including challenging behaviour.
- Demonstrable willingness and capacity to develop management skills.
- Good networking and influencing skills with the ability to build positive relationships effectively with internal stakeholders and external partner agencies.
- Good knowledge of the range of services available to homeless people who may complex needs, or other support needs.
- Knowledge of Ofsted guidance on supported housing regulations.
- Agrees with the companies mission, vision, values
- A desire to make a positive difference and a knowledge of social care and homeless programmes
- Strong leadership, problem-solving, interpersonal, and time-management skills
- High standard of integrity with strong character
- Excellent written and verbal communication skills
- Excellent employment references including ability to pass a criminal background check
- Able to travel up to 10 days per year
