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- Maintaining relationships with existing customers and ensure their needs are met
- Processing customer enquiries via phone or email for spares
- Owning end-to-end sales process for spares, including liaising with customers and suppliers
- Requesting quotes from suppliers and processing purchase to the best price and quality
- Producing quotations and following them up
- Converting Enquiries to sales orders
- Communicate with operations in all departments
- Actively promote spares sales for all contracts
- Issuing priced recommended critical spares list for all new and recent contracts
- Data entry on the MRP system
- Proactively source new business
- Experience in a similar role with manufacturing/engineering knowledge
- Excellent verbal and written communications skills
- Interpersonal and customer service skills
- Excellent organisational skills and attention to detail
- IT Skills – must include word, excel, email and be familiar with MRP systems
- Exceptional time management with the ability to meet critical deadlines
- Free onsite parking
- Workplace Pension Scheme
- Death in service cover
- 25 days holiday plus bank holidays
