- Conduct weekly calls with customers to provide updates on monthly despatch schedules.
- Book orders with customers, ensuring timely and accurate coordination.
- Maintain detailed and accurate records of stock movements to support inventory control.
- Oversee the building and quality of products to ensure they meet required standards.
- Perform data entry with precision to maintain up-to-date records.
- Handle incoming calls, responding to queries in a professional and courteous manner.
- Strong organisational skills.
- Experience in an administrative or warehouse setting.
- Strong verbal and written communication skills to effectively liaise with customers and colleagues.
- Proficiency in Microsoft Office.