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Customer Sales and Service Advisor

CCA Recruitment Group
Posted 2 days ago, valid for a day
Location

Falkirk, Falkirk FK1 5NF, Scotland

Salary

£23,878 per annum

Contract type

Full Time

Employee Discounts

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The job offers a base salary of £23,878.40 per year with a competitive OTE of £26,278, potentially reaching up to £29,878.
  • Candidates are not required to have prior experience, as comprehensive training will be provided.
  • The role involves working 40 hours per week with flexibility for rotational shifts between 7:45 am and 9 pm on weekdays and 7:45 am to 8 pm on weekends.
  • The position is located at Falkirk Business Park, which offers free parking and various employee perks, including 28 days of paid holiday and substantial discounts on services.
  • Ideal candidates should possess strong English communication skills, be tech-savvy, and excel in customer service.

Do you offer exceptional customer service?

Do you enjoy working to targets and achieving bonus?

If you said yes, this could be the perfect role for you!

Earnings That Match Your Expertise:

  • Base Salary: £23,878.40 per year
  • Competitive OTE: £26,278 - with the potential to soar up to £29,878 as you shine in your role!

Hours That Work for You: 40 hours per week, permanent contract—solid, secure, and steady.

Must have flexibility to work rotational shifts between 7:45 am - 9 pm (Mon-Fri) and 7:45 am - 8 pm (Sat-Sun).

Location - Falkirk Business Park. Free parking!

No experience? No problem! We’ve got your back with top-tier training and all the tools you’ll need to thrive.

Perks That’ll Have You Smiling Every Day

  • 28 days of paid holiday to relax, recharge, and live your best life.
  • Massive discounts on broadband, mobile, TV, and more—for you and your family & friends.
  • Save up to £1000 a year with our exclusive employee discount portal for shopping, groceries, entertainment, and travel.
  • Perks for your pup: A subscription to Tails.com for your furry bestie.
  • Feel-good focus: Free wellbeing support services for your mental and physical health.
  • A comprehensive dental plan and private GP access—because your health matters.
  • Refer a Friend and earn up to £800 per successful referral PLUS monthly bonus incentives!

Why Join Us?

Welcome to a place where energy meets opportunity! At our Friendly, Fabulous Hub, you’ll join a dynamic, buzzing team, thrive in a supportive environment, and make a real difference in customers’ lives.

· Career growth? Absolutely.

· Supportive training? 100%.

· Friends for life? Guaranteed.

We’ll set you up with everything you need to succeed—state-of-the-art tools, expert coaching, and a whole lot of team spirit.

Your Role: A Day in the Life

Be the go-to problem solver: Handle inbound calls, answer questions, and leave customers smiling.Upsell & cross-sell like a pro: Match customers with products they’ll love and make their experience unforgettable.Stay sharp: Provide accurate quotes, pricing, and details while creating a rapport customers will remember.

What We’re Looking For

Got these qualities? You’re perfect for us:

· A tech-savvy pro who can navigate systems with ease.

· Strong English skills (written & spoken).

· Excellent communication and people skills.

Your Future Starts Now!

What are you waiting for?Step into a career where your talent is recognised, your potential is rewarded, and your work-life balance is respected.

Apply Now to take the first step toward a brighter future!

Dream big. Achieve more. Join us today.

Disclaimer

CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database.

This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.