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Customer Service Advisor

CCA Recruitment Group
Posted a day ago, valid for a month
Location

Falkirk, Falkirk FK1 1AA, Scotland

Salary

£22,000 per annum

Contract type

Full Time

In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Join our client as a Customer Service / Retentions Advisor in a full-time permanent position located in Larbert, Falkirk.
  • The role offers a competitive basic salary of £23,878 with an on-target earnings (OTE) potential of up to £26,500.
  • Candidates should possess a friendly personality, sales skills, and problem-solving abilities to engage and retain customers.
  • The company promotes a fun, close-knit team environment with opportunities for career growth and exclusive discounts on products.
  • No specific year of experience is mentioned, making this an excellent opportunity for individuals looking to start or advance their careers in customer service.


Customer Service / Retentions Advisor
Join our client and Be the Voice Our Customers Love!
Full Time Permanent Position, Onsite!
Location: Central Business Park, 1 Central Park Ave, Larbert, Falkirk FK5 4RX



Why You'll Love Working With Us:


Team Spirit: A fun, close-knit team that feels like family!
Competitive Pay: Basic salary £23,878 + OTE £26,500 - earn more as you hit your targets.
Exclusive Discounts: Get access to awesome discounts on our fantastic products.
Career Growth: We love promoting from within - plenty of opportunities to level up.
Well-being Perks: Focus on your work-life balance and feel supported every step of the way.



Your Role:


Chat: Engage with customers and build relationships that feel like talking to an old friend.
Sell: Introduce them to amazing products and services they didn't even know they needed.
Retain: Keep customers happy and loyal, even when they're thinking of leaving - because you're just that good!



What You Bring:


A personality that's impossible not to love - you make everyone feel welcome.
Sales savvy - you know how to close deals and leave customers smiling.
A knack for problem-solving - turning challenges into wins and opportunities.
A clear, confident, and friendly voice - perfect for every conversation.
Apply now and become a key player in our customer-first team!

Apply now in a few quick clicks

In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.