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Customer Service Advisor

CCA Recruitment Group
Posted 9 hours ago, valid for 11 days
Location

Falkirk, Falkirk FK1 1AA, Scotland

Salary

£23,878 per annum

Contract type

Full Time

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Sonic Summary

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  • The Customer Service / Retentions Advisor position is a full-time permanent role located in Central Business Park, Larbert, Falkirk.
  • The job offers a competitive salary starting at £23,878 with an OTE of £26,500, allowing for increased earnings based on performance.
  • Candidates should possess a personable nature, sales skills, and problem-solving abilities to engage and retain customers effectively.
  • The company promotes a supportive team environment with opportunities for career growth and well-being perks.
  • No specific years of experience are mentioned, but a strong customer service and sales background is preferred.


Customer Service / Retentions Advisor
Join our client and Be the Voice Our Customers Love!
Full Time Permanent Position, Onsite!
Location: Central Business Park, 1 Central Park Ave, Larbert, Falkirk FK5 4RX



Why You'll Love Working With Us:


Team Spirit: A fun, close-knit team that feels like family!
Competitive Pay: Basic salary 23,878 + OTE 26,500 - earn more as you hit your targets.
Exclusive Discounts: Get access to awesome discounts on our fantastic products.
Career Growth: We love promoting from within - plenty of opportunities to level up.
Well-being Perks: Focus on your work-life balance and feel supported every step of the way.



Your Role:


Chat: Engage with customers and build relationships that feel like talking to an old friend.
Sell: Introduce them to amazing products and services they didn't even know they needed.
Retain: Keep customers happy and loyal, even when they're thinking of leaving - because you're just that good!



What You Bring:


A personality that's impossible not to love - you make everyone feel welcome.
Sales savvy - you know how to close deals and leave customers smiling.
A knack for problem-solving - turning challenges into wins and opportunities.
A clear, confident, and friendly voice - perfect for every conversation.
Apply now and become a key player in our customer-first team!

Apply now in a few quick clicks

By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.