- Answer all incoming calls to the business/helpdesk and action accordingly.
- Log reactive jobs by telephone and email.
- Dealing with customer enquiries within agreed deadlines.
- Raising quotation requests.
- Raise job requests
- Support in organising third parties to complete work
- Experience of answering and dealing with phone calls within a very fast paced office environment.
- Strong written and verbal communication skills.
- Excellent customer service skills..
- Attention to detail and works accurately.
- Be available to start Immediately
- Good working knowledge of MS Word, Excel and Outlook.