HR Operations Officer

The HR Operations Officer will support all aspects of the employee life cycle, from on boarding to off boarding, ensuring efficient HR administration and compliance with policies and regulations. This role requires strong attention to detail, excellent communication skills, and the ability to work in a fast-paced, dynamic environment.

Client Details

Michael Page is working with a respected organisation based in Fareham known for its commitment to excellence in HR operations, employee experience and financial services. With a focus on efficiency and continuous improvement, the People Operations team plays a vital role in ensuring smooth HR processes across multiple jurisdictions. This role offers the opportunity to contribute to a collaborative and professional HR function that values innovation and best practices.

Description

The key responsibilities for the HR Operations Officer role are:

• Ensure accurate and timely completion of all employee life cycle processes, adhering to company policies and service-level agreements (SLAs).

• Lead the on boarding process, managing pre-employment checks through third-party providers and ensuring a seamless new starter experience.

• Maintain and update HR systems, ensuring data accuracy and compliance with GDPR and internal policies.

• Resolve HR-related queries from employees and managers, escalating complex issues as needed.

• Maintain and update documentation, instruction forms, and standard operating procedures, ensuring compliance and continuous improvement.

• Ensure employee records are up to date and managed in line with data protection regulations.

• Stay informed about relevant employment legislation and best practices, sharing updates with the People team.

• Build and maintain strong relationships with internal and external stakeholders to ensure effective collaboration.

• Contribute to knowledge sharing and best practices within the team to enhance operational efficiency.

Profile

The successful candidate for the HR Operations Officer role is someone with the following:

• Experience working within multiple jurisdictions.

• Experience in a fast-paced, high-volume administrative role, ideally within HR or a similar environment.

• Strong organisational skills and ability to manage multiple tasks with high attention to detail.

• Proficiency in MS Office applications; experience with HRIS/HCM systems is desirable.

• Excellent communication and interpersonal skills, with the ability to build strong working relationships.

• A proactive, problem-solving mindset with a willingness to learn and improve processes.

• Ability to work both independently and collaboratively within a team.

• Strong customer service skills, contributing to the HR function's reputation as a trusted business partner.

• Knowledge of HR processes and employment legislation is desirable but not essential.

Job Offer

The candidate for the HR Operations Officer role will receive:

• A fixed-term opportunity within a supportive and dynamic HR team.

• Hands-on experience in HR operations, with exposure to best practices across multiple jurisdictions.

• Training and professional development opportunities, including potential qualifications.

• A collaborative and inclusive workplace that values employee contributions.

• The opportunity to gain valuable experience in a fast-paced HR function within a respected organisation.