We have an exciting opportunity for aHR Administratorto join our team in the Solent region. You will work closely with and Support HR Director and team with our clients in handling a variety of recruitment and HR issues across the organisation. The role will be hands on working with all our clients and overseeing all end-to-end recruitment processes from start to finish.
Duties Include:
- Telephone response - to answer incoming calls and take details of advice requested
- Uploading advice and documents to our advice system
- Formatting and drafting HR documents as required by the HR Business Partners which would usually include contracts of employment, staff handbooks, policies, etc.
- Supporting the team with clients’ recruitment campaigns which would usually include uploading adverts, candidate liaison and shortlisting applications ensuring that deadlines are met
- Becoming an 'expert’ of our CRM system to be able to respond to client queries
- Manage social media posts and engagement
- Liaising with third party providers, e.g. occupational health, payroll, recruitment agencies etc.
- Drafting letters as advised by the team
- Note taking and typing up recordings of meetings
- Making regular customer contact calls
- We are a small team, so it is likely that the post holder will be required to carry out many other HR related tasks to support the business with client requirements
- Manage all administration for new starters, changes to terms and conditions and leavers for and support office functions
- All aspects of recruitment administration including posting adverts, sifting candidates, arranging interviews and giving feedback
- Respond to queries ensuring they are processed accurately and, responded to in a timely manner
- Manage queries through a people services team and distribute workload within the team (shared responsibility)
Profile:
- Confident communicator able to provide exceptional front-line service to our customers
- Must be highly organised and able to prioritise workload and multitask
- Ability to work under pressure and deal with volume workload
- Excellent standard of written English - must be able to produce professional letters
- Attention to detail and accuracy of work
- Various other administrative duties assisting multiple areas of the business
- Adept at building and maintaining relationships across the organisation and be comfortable liaising with stakeholders at all levels.
- Excellent knowledge of Word, Outlook, Excel and PowerPoint.
- The role may involve occasional travel to another site, as well as offsite meetings and events so a driving licence is required
- We are looking for someone who would like to gain more experience within the HR industry
- Previous administrative experience is essential
- Level 3 CIPD qualified is desirable
Benefits:
· Generous holiday entitlement
· Flexible working
· Career path will include HR Coordinator and HR Advisor.
· Full training and possible sponsorship to CIPD Level 5
Benefits:
- Company pension
- Flexible schedule
- Hybrid working (Home: Mon & Fri - Office: Tues, Wed, Thurs)
- Hours: 9.00 - 17.00
Experience:
Administration 2 years + ideally in HR
Industry- Human Resources Services
Full-time