Logistics Manager

WeBuyAnyPhone.com buys previously owned smartphones, tablets and wearable tech, whatever condition it’s in. Great quality devices are refurbished and resold. Those that can’t be made as good as new are responsibly recycled. Since WeBuyAnyPhone.com opened its digital doors eleven years ago, the team has bought, sold, refreshed, and recycled over one million devices. Our mission is to provide a fast, simple, and reliable service, giving the customer the confidence to keep coming back. WeBuyAnyPhone.com are proud winners of the 2024 Mobile News Awards for Sustainability and Environment. 

At WeBuyAnyPhone.com, we're experiencing exhilarating growth and presenting a fantastic opportunity for an experienced Logistics Manager to join our team. The key purpose of this role is to ensure that devices move efficiently through the supply chain, from purchase to customer delivery, while optimising costs, maintaining quality control, and ensuring customer satisfaction.

Key responsibilities will include but are not limited to: 

• Logistical strategy
• Inventory management
• Logistics operations
• Relationship management
• Lead, manage and motivate a team of 14
• Performance metrics & reporting
• Problem resolution
• Service quality
• Risk assessments & health and safety
• Process improvement
• Cost efficiency
• Customer satisfaction

The Details:

Location - Fully office based in Whiteley, Hampshire (near Solent Hotel) 

Hours - Full-time 37.5 hours per week, Monday to Friday 8:30am - 5:00pm

Holiday - 29 days per year PLUS additional leave for late starts, early finishes, long lunches, appointments

Recruitment process - There is a face-to-face interview process for this role, following a successful screening call. Please let us know if you require any adjustments to be made.

To be considered for this role you will possess the following essential requirements:

• 2+ years in a Logistics management role
• 2+ years team management
• Experience of inventory management and fulfilment systems
• Understanding of the business needs of an E-Commerce business
• Effective communication skills both written and verbal 
• Strong problem solving ability
• Excellent time-management and prioritisation skills 
• Positive attitude and approachable
• Ability to remain calm under pressure and in a fast-paced environment
• Excellent attention to detail
• Growth mindset

It's not all work and no play in WeBuyAnyPhone, we know how to have a good time! Join us for quarterly events that range from epic karaoke battles to friendly bowling competitions, chef-catered BBQ's, or even a day at the exhilarating Goodwood races. And if that's not enough, our team lunches and Friday drinks at the on-site bar will keep your spirits high!

What can we offer you?

• Opportunities for progression and development throughout your career
• One-team, win-together culture
• Quarterly group-wide social events
• Christmas party awards & prizes
• Referral bonus scheme
• Company pension
• Onsite bar to enjoy on a Friday with the team
• Your birthday off work
• Mytime allowance for appointments, starting later, finishing earlier (no need to use annual leave)
• Free gym membership and complimentary Myzone Switch heart rate monitor with team challenges and incentives
• Discounts on mobile phones and broadband

Take a look at our  Instagram  @lifeintheridowngroup to see what it's like to work in the Ridown Group!

Apply now to join our mission, whilst doing good for the planet!