Field Service Engineer, Electronics, London to 37,000 + car

This is a fantastic opportunity for a Field Service Engineer to join one of the world leading leisure brand. Due to growth they are looking for a Field Service Engineer based within the London region and working as part of the London team, this role focuses on the provision of a high-quality maintenance and technical support to end customers in this area. In addition to providing service support to UK sites, there is the possibility of travel to mainland Europe and ROW.

Responsibilities and Duties

Provide exceptional service to customers within a designated region
Installation of third-party systems and products
Carry out hardware and software modifications/upgrades on existing sited equipment
Regular PPM maintenance of existing products
Root cause analysis and removal of issues
Reactive call-out response on customer sites within a designated region on a rota basis. This is will include unsociable hours working and typically covering from 12-12 Mon-Sun (hours subject to change)
Management and control of spare parts allocated to you and in your region
Communication and escalation of any service issues in line with the relevant processes
Flexibility to travel to cover for other regions during periods of high workload
Working as part of a team or individually responding to on site customer support requests
Weekend and evening call out cover on a rota system with other regional engineers
To undertake any other duties required by management to meet the needs of the business

Ensure call cover is maintained in region during periods of holidays and sickness
Keep accurate boot stocks and consume parts as per the process
Ensure documentation is recorded accurately

Required Skills and Abilities

Ideally several years related technical maintenance / service support experience
Sound electrical / electronic background with recognised engineering qualifications an advantage
Experience of Networks and server installation and maintenance an advantage
PC literate with ability to create, modify and maintain MS office documents (excel, Word, PowerPoint)
Ability to work away if required with flexible approach to working hours and location
Full UK driving license