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- Contact and manage potential clients through various channels, including our existing CRM systems and other as required
- Contact and qualify leads through phone calls, emails and other communication methods
- Update a database of leads and prospects for future reference
- Collaborate with sales to assist with effective lead generation
- Provide exceptional customer service to clients
- Manage and prioritise multiple tasks and projects to meet deadlines
- Ability to work across other business departments and assist with other tasks as required
- Being driven and self-motivated.
- Good telephone manner, strong relationship building and customer service skills.
- Ability to use your own initiative and problem solve quickly and efficiently.
- Outstanding communication skills at all levels, both written and verbal.
- IT literate (MS Office, Excel and Outlook).
- Up to 10% discretionary bonus, annual.
- 23 days annual leave from day 1, plus bank holidays, rising to 28 days with length of service.
- Company sick pay, after probation.
- Aviva Digicare+, including annual health check up/blood test, 24/7 access to remote NHS GP and nutritional and mental health services.
- Perks at Work – Discounts on products and services inc electrical & Travel.
- Discounts on estate agency, mortgage, conveyancing and surveying services.
- Access to Lifeworks 24hr, 7 days per week Employee Assistance Programme.
- Nuffield Gym discount - 20% on memberships at Nuffield Health & Fitness clubs across the UK.
- Company Pension and Day 1 Life assurance for all colleagues.
