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This varied role will be looking after customers from Tuesday to Saturday, with a mix of hours 8.30am-4.30pm, 12-8pm, 9am-5pm, 10am-6pm. Hours are on a fixed rota so therell be no surprises from week to week.
The company provides a thorough training programme so you can learn how to provide the best service to customers. The role would suit bright, friendly candidates with some customer service experience, possibly in retail, hospitality, or a similar environment.
Customer Service Advisers will be:
- Helping customers with email, phone, and live chat queries.
- Responding to queries and comments via Facebook, Twitter, and Instagram.
- Answering general queries about the website and mobile app.
- Supporting the management team as needed with general admin.
- Ability to juggle multiple tasks.
- Strong written and verbal communication.
- Quick to learn new systems and software.
- Happy in a busy team or working independently.
- Some flexibility with working hours.
- Good knowledge of MS Office and Google Docs and Sheets.
The starting salary for this role is £22,880 with regular increases as your experience grows. To keep you motivated, there is also a performance related reward scheme which ranges from £500 to £1000 every 6 months.
Thisinnovative company is offering 25 days holiday, your birthday off, long service awards, free hot drinks and fruit, and many more amazing benefits and perks.
