Customer Service Agent

Venus Recruitment Ltd

Posted 16 hours ago, valid for 23 days

Farnborough, Hampshire GU14 0HS, England

£24,000 - £28,800 per annum

Full Time

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Sonic Summary

A new customer support opportunity is available in an award-winning business located in Farnborough.
The role requires candidates to have some customer service experience and offers a starting salary of £22,880 with regular increases.
Working hours are fixed on a rota from Tuesday to Saturday, with various shifts including 8.30am-4.30pm and 12-8pm.
Candidates should possess strong communication skills, be quick learners, and have good knowledge of MS Office and Google Docs.
This position also includes performance-related rewards, 25 days of holiday, and various perks to enhance the employee experience.

A new opportunity has arisen supporting customers in an award-winning business in Farnborough. The team are based in theirnewly refurbished offices, and the company provides modern facilities and lots of perks while you’re working.This varied role will be looking after customers from Tuesday to Saturday, with a mix of hours 8.30am-4.30pm, 12-8pm, 9am-5pm, 10am-6pm. Hours are on a fixed rota so there’ll be no surprises from week to week.The company provides a thorough training programme so you can learn how to provide the best service to customers. The role would suit bright, friendly candidates with some customer service experience, possibly in retail, hospitality, or a similar environment.Customer Service Advisers will be:

Helping customers with email, phone, and live chat queries.
Responding to queries and comments via Facebook, Twitter, and Instagram.
Answering general queries about the website and mobile app.
Supporting the management team as needed with general admin.

We’re looking for:

Ability to juggle multiple tasks.
Strong written and verbal communication.
Quick to learn new systems and software.
Happy in a busy team or working independently.
Some flexibility with working hours.
Good knowledge of MS Office and Google Docs and Sheets.

There are many opportunities to develop an amazing career in this international business with customers across 5 countries.The starting salary for this role is £22,880 with regular increases as your experience grows. To keep you motivated, there is also a performance related reward scheme which ranges from £500 to £1000 every 6 months. This innovative company is offering 25 days holiday, your birthday off, long service awards, free hot drinks and fruit, and many more amazing benefits and perks.

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Customer Service Agent

Customer Service Representative

Customer Service Representative

Customer Service Representative