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Evening Customer Service Advisor

Venus Recruitment Limited
Posted 2 days ago, valid for a month
Location

Farnborough, Hampshire GU14 6SB, England

Salary

£24,000 per annum

Contract type

Full Time

In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • A new opportunity has arisen to support US customers in an award-winning business located in Farnborough.
  • The role requires candidates to have some customer service experience and involves working from 2pm to 10pm, Tuesday to Saturday.
  • The starting salary for this position is £24,960, with regular increases based on experience.
  • Employees will enjoy 25 days of holiday, their birthday off, and various other benefits, including a performance-related reward scheme.
  • This position is ideal for bright, friendly candidates who can juggle multiple tasks and have strong communication skills.
A new opportunity has arisen supporting US Customers in an award-winning business. Youll be based in the companys new offices in Farnborough, which are amazing and offer everything you could wish forthroughoutyour day!
This role will be looking after US customers from 2pm to 10pm, Tuesday to Saturday.
When you join, youll have a great training programme to support you as you provide 1st class service to customers. The role would suit bright, friendly candidates with some customer service experience, possibly in retail, hospitality, or a similar environment.

Whats involved:

  • Helping customers with email, phone, and live chat queries
  • Responding to queries and comments via Facebook, Twitter, and Instagram
  • Answering general queries about the website and mobile app
  • General admin and supporting the management team as needed
What were looking for:
  • Ability to juggle multiple tasks
  • Strong written and verbal communication
  • Quick to learn new systems and software
  • Happy in a busy team or working independently
  • Some flexibility with working hours
  • Good knowledge of MS Office and Google Docs and Sheets
The starting salary for this role is £24,960 with regular increases as your experience grows. You'll be working in a modern, innovative company offering 25 days holiday, your birthday off, long service awards, free hot drinks and fruit, and loads more benefits and perks.To reward your hard work and keep you motivated, there is also a performance related reward scheme which ranges from £500 to £1000!
Apply now to join this ground-breaking business thats committed to developing amazing careers!

Apply now in a few quick clicks

In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.